In emergency, dial 911 immediately.
Consider the following before speaking with your healthcare provider:
Keep Your Contact Phone On Hand
That way provider can call you if you lose contact.
Enter Your Chief Complaint In the Chat
When you arrive in your providers virtual office, enter your chief complaint in the chat, first thing. Your provider’s goal is to contact you by chat within 5 minutes of receiving your chief complaint.
Prescription Refills Require Photos
Legible photos of your prescription bottles are required to get a refill. Everything written on the prescription label must be readable. The photos should be in up-loadable form.
Eye Problems and Skin Rash
Clear photos are very helpful in cases of skin rash or eye problems. Your provider may not be able to diagnose or prescribe without them. They should be in up-loadable form.
Documents
If you have documents you want your provider to see, they should be in up-loadable form.
Go to Your Providers Virtual Office
Use the link below to go to your healthcare provider’s virtual office. This “Visit” page will remain open after you use the link below.
If you have a problem, please contact Support.
